Privacy policy

How we handle personal data on this website.

Last updated: 13 November 2026

1. Controller

XILDI AG
Technikumstrasse 14
9470 Buchs SG
Switzerland

Contact for privacy questions:

Phone number and e-mail address of XILDI AG as an image

2. Principles

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR). We collect only the data we need to operate this website and to answer your requests, and we do not pass it on for advertising purposes.

3. This website

Server logs

When this website is accessed, technical details are generated on the server as with any web server: IP address, date and time, address requested, amount of data transferred, browser type and operating system. This data serves secure and stable operation and troubleshooting. It is not merged with other data sources.

No analytics, no third-party embeds

This website uses no visitor statistics or audience measurement tools and embeds no third-party content: no external fonts, no maps, no video platforms, no social networks. No data is transmitted to third parties while you browse.

Language setting

If you choose a language with the language switch, your choice is stored on your device in a cookie named PARAGLIDE_LOCALE for up to 400 days. It contains nothing but the language code and is used for nothing else. If you do not choose, the website follows the language setting of your browser and sets no cookie.

Contacting us

If you contact us by phone, e-mail or via the demo form, we process your details to respond to your request. We keep this correspondence for as long as necessary to handle it and any follow-up, or as long as statutory retention obligations require.

Via the demo form you send us your name, your e-mail address, optionally your firm, role and a message. To protect against automated requests, the server briefly counts requests per IP address in memory; the IP address is neither stored nor linked to the message.

4. Demo requests

Requests sent through the demo form are stored in a database on our server together with the date, the language of the page and the page the form was sent from, so that we can follow up on them. We delete a request once it has been handled and no business relationship results from it, unless a retention obligation applies.

5. Services we use

Hosting

The website runs on a server we rent. The data centre operator processes data exclusively on our behalf and is contractually bound to confidentiality.

E-mail delivery

To notify ourselves of demo requests we use the Microsoft Graph API (Microsoft Corporation). The content of your request is transmitted in the process.

6. Retention

We retain personal data for as long as required for the respective purpose or as statutory periods demand. Business records are subject to a ten-year retention period in Switzerland.

7. Security

Transmission is encrypted via HTTPS. Access to stored requests is restricted to the persons handling them. Despite appropriate measures, no transmission over the internet can offer absolute security.

8. Your rights

Within the scope of applicable law you have in particular the right to

  • request information about the personal data we process,
  • have inaccurate data corrected,
  • request deletion or restriction of processing,
  • object to processing,
  • request your data in a common format.

Please contact the address given above. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC); within the EU, with the competent supervisory authority.

9. Changes

We may amend this privacy policy at any time. The version published on this page at the time applies.

Details of the operator can be found in the imprint.

ende